Shipping Policy

Effective Date:01.01.2023

Welcome to 'UpToDate Beauty' – Your Ultimate Destination for Timeless Elegance and Contemporary Glamour

At 'UpToDate Beauty,' we understand the excitement of receiving your beauty products promptly and in perfect condition. Our Shipping Policy is designed to provide you with clear information about our shipping process, delivery times, and any additional details you may need to know. Please take a moment to read through our policy to ensure a smooth shopping experience.

Shipping Destinations

We are proud to offer shipping services to customers within UK, Europe and US. If you are located outside these regions, please feel free to contact our customer support team for further assistance.

Shipping Methods

We partner with trusted shipping carriers to ensure the safe and reliable delivery of your beauty products. Our available shipping methods include:

1. Standard Shipping:
   1. Standard Shipping: uptodatebeauty sellers ship directly to customers, items are usually delivered within 7 - 14 working days. The delivery time increases due to the cooperation with our high quality suppliers from different regions, so that we can guarantee our customers the best quality. Due to dropshipping, delivery times may also be longer. We only offer standard shipping and no express shipping.

Please note that shipping methods and associated costs may vary depending on your location and the products in your order.

Order Processing Time

Once your order is placed, our team works diligently to process it promptly. Our typical order processing time is [number] business days. Please note that during peak seasons or promotional events, processing times may vary, but we always strive to get your order to you as quickly as possible.

Tracking Your Order

To keep you informed about the status of your order, we provide tracking information for all shipments. Once your order is shipped, you will receive an email with a tracking number and instructions on how to monitor the progress of your delivery. Please allow some time for the tracking information to become available after your order has been processed.

Shipping Costs

Shipping costs are calculated based on factors such as the shipping method selected, your location, and the total weight of your order. During the checkout process, you will be provided with a clear breakdown of the shipping costs associated with your order. We have only one price for the Delivery cost and no express delivery.

Customs, Duties, and Taxes

For international orders, please be aware that customs, duties, and taxes may be imposed by your country's customs authorities. These additional fees are the responsibility of the recipient and are not included in the purchase price or shipping charges. It is essential to familiarize yourself with your country's customs regulations and fees before placing an international order.

Order Delays

While we strive to deliver your order promptly, certain circumstances beyond our control may lead to unexpected delays. These circumstances may include adverse weather conditions, customs clearance procedures, and carrier disruptions. We appreciate your understanding and patience in such situations and assure you that we are committed to resolving any issues promptly. If there is a delay in delivery from suppliers, uptodatebeauty is not liable for this as this is not our responsibility.

Shipping Inquiries

If you have any questions or concerns about your order's shipping status or delivery, our dedicated customer support team is here to assist you. Please contact us at [customer support email] or through our [contact page] for prompt assistance.

Lost or Damaged Shipments

In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work closely with our shipping partners to investigate the issue and provide a suitable resolution. Please refer to our [Returns and Refunds Policy] for more information on how we handle lost or damaged shipments.

Conclusion

Thank you for choosing 'UpToDate Beauty' as your trusted beauty destination. We are committed to delivering your beauty products with care and precision. If you have any further questions or require additional assistance regarding our Shipping Policy, please do not hesitate to reach out to us. Your satisfaction is our priority, and we look forward to serving you with excellence.